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Terms of Business

1. DEFINITIONS

“Client” means the party on the Order Form to whom the service will be provided.
“Client Staff” means the staff at the client organisation.
“Consultant” means Biz Right Ltd trading as Law Right of 2a Connaught Avenue, London, United Kingdom, E4 7AA.
“Contract” means the particular contract made under these Terms and Conditions between the Consultant and the Client.
“Deliverable” means the provision of installation and training of the agreed software product.
“LEAP Certified Consultant” means a Consultant certified by the LEAP Partner Network to provide installation and training services.
“LEAP Licence and Support Fees” means any amount payable to LEAP Legal Software for a service provided by same.
“Service” means the act of installation of software and the training on the installed software.

“Vendor” means the software provider such as Leap Legal Software.

“Leap” means Leap Legal Software.

2. SERVICES

  1. The Consultant shall provide the Services to the Client in accordance with these Terms and Conditions and as detailed in the Order Form.
  2. The Consultant shall provide these Services with reasonable care and skill.
  3. The Client shall provide all documentation and information requested by the Consultant on the time and dates specified in order for the Consultant to provide the Services. Failure to provide the above on time may result in a cancellation or reschedule at the Consultant’s discretion. See section ‘9. CANCELLATION AND RESCHEDULE’ of this document.
  4. The Client and Client Staff are solely responsible for attending any bookings on time. Being late to a booking may result in a cancellation or reschedule at the Consultant’s discretion. See section ‘9. CANCELLATION AND RESCHEDULE’ of this document.
  5. The Client is ultimately responsible for the result of any project where any opening balances or data are provided for input into a system such as opening balances in accounting software. The Consultant can only act upon the information and documentation provided and is not responsible for changing, adjusting or altering figures, balances or data structure.
  6. Any activity, request, or work undertaken by the Consultant that falls outside the scope of the agreed project as set out in the Order Form will be automatically charged at our standard hourly rate. It is the Client’s responsibility to ensure that all Client Staff are aware of this provision to avoid incurring additional charges.

3. DELIVERY

The Consultant shall use their best endeavours to ensure that installation and training take place within a reasonable timeframe after purchase of the software.

4. SUBCONTRACTING

  1. The Consultant may subcontract work to another party at any stage throughout the installation and training process.
  2. If the Client does not wish for work to be subcontracted, they must notify the Consultant in writing.

5. INSTALLATIONS AND DATA ENTRY

The Software will be taken to have been properly installed unless you advise the Consultant otherwise, in writing, within 14 days of installation. The Consultant will use reasonable endeavours to ensure accurate entry of all data provided by you prior to installation; however, the Consultant does not accept responsibility for the accuracy of this data entry. All reasonable endeavours will be offered to assist you to ensure the accuracy of opening balances entered but ultimately it is your responsibility to ensure this is the case.

Any requests for data entry or installation support that are not expressly included in the agreed project scope will be treated as additional services and charged at our standard hourly rate.

6. FEES

  1. All pricing for projects is as quoted on the Biz Right Ltd trading as Law Right Service Agreement unless otherwise stated by Biz Right Ltd trading as Law Right.
  2. All additional services are charged hourly at the current rate of Biz Right Ltd trading as Law Right technician. The hourly rates can change without notification but you will likely be quoted for any additional services requested by yourself or your staff members.
  3. The hourly rates quoted at the point of signing this agreement will remain applicable for up to three (3) months following the date of signing. After this period, any work undertaken will be charged at the prevailing standard hourly rate at that time. Clients are encouraged to contact us for clarity regarding current rates after this period.

7. INVOICING/PAYMENT

  1. All Consultant invoices are sent by email as specified on your Order Form and are payable within the period stated on the invoice.
  2. All payments will be made in line with any payment requirements as specified on the Order Form.

8. FORCE MAJEURE AND DELAY BEYOND BIZ RIGHT LTD TRADING AS LAW RIGHT CONTROL

The Consultant will not be responsible for delays or failure to perform resulting from acts beyond its control, including but not limited to acts of God, strikes, walkouts, riots, acts of war, epidemics, earthquakes or other disasters, and failure of suppliers to perform including telecommunication breakdowns or interruptions and power failures.

9. CANCELLATION AND RESCHEDULE

  1. In the event of cancellation or rescheduling each party must give the other at least fourteen days’ written notice.
  2. In the event of cancellation, reschedule or failure to attend a booking by the Client within fourteen days of the booking, a cancellation fee applies.

Fee Calculation: total hours booked multiplied by the current standard working hourly rate (hours x rate) plus any additional costs such as travel and accommodation.

Standard hourly rates can be found at www.lawright.co.uk/terms. All fees will be payable prior to making another booking.

  1. In the event of cancellation or reschedule by Biz Right Ltd trading as Law Right within fourteen days of the booking, there will be no charge. The Client is entitled to a refund for cancellation by Biz Right Ltd trading as Law Right and this is payable within 30 days upon Client request.

10. REFUNDS

  1. Refunds can be requested by you in writing any time before 14 days prior to the appointment.
  2. Travel and accommodation costs are non-refundable.
  3. Refunds are subject to a £30.00 administration charge which will be deducted from the refund.
  4. Any unpaid reschedule or cancellation fees will be deducted from any refund due.

11. LIABILITY

  1. The Consultant will not be liable for any other loss, damage, claim or expense however caused (including liability by virtue of contract or negligence) and shall not in any circumstances be liable for any indirect or consequential losses, loss of profits or business, or loss of or damage to data or records.
  2. These Terms and Conditions do not limit liability for:
    1. death or personal injury;
    2. any limitations not permitted under law; or
  3. Should liability be found, it will be for an amount no larger than that charged for the service provided.

12. ACKNOWLEDGEMENTS

You acknowledge that you have conducted your own due diligence and selected the service based upon your own skill and judgement.

13. SUPPLY AND SUPPORT TERMS AND CONDITIONS

These Supply and Support Terms and Conditions are subject to change without notice. The current version is published at www.lawright.co.uk/terms

Any changes to these terms that may significantly affect your rights or obligations will be communicated directly to you using your contact details on file.

14. ENTIRE AGREEMENT

This agreement constitutes the entire understanding between Biz Right Ltd trading as Law Right and the Client and supersedes all other negotiations, agreements or understandings whether written or oral relating to installation and training of the Service and other services provided under this agreement. All implied terms are hereby excluded, to the full extent permitted by law, and this agreement is governed by the laws of the United Kingdom and its courts.

Booking & Confirmation

Tentative booking is taken when this document is signed and returned to the Consultant unless proposed dates are within four weeks of completing this document. Your booking will be confirmed once full payment is received. Refer to ‘Payment Terms’ above for details.

Service Rates (NO VAT) 

£100 per hour Rounded up to the nearest 6 min units or fixed fee if quoted by LawRight